Procedures

  • Electronic enquiries
  • Enquiry consideration procedure
  • Personal reception
  • Higher authority
  • Administrative procedures
  • Management
  • Requests of citizens, legal entities and individual entrepreneurs
  • On-line requests and inquiries of legal entities shall contain:
  • Requests shall be left without considering, if they:
  • Withdrawal of on-line requests and inquiries
  • Appeal against replies to on-line requests or inquiries
  • Note!
  • On-line requests of citizens shall contain:
  • Procedures related to enquiries of citizens, including individual enterpreneurs and legal entities are regulated in Orsha Aircraft Repair Plant OJSC according to the following documents:


    • Constitution of the Republic of Belarus;


    • Law of the Republic of Belarus dated June 18, 2011 No. 300-3 «Enquiries of citizens and legal entities»;


    • Decree of the President of the Republic of Belarus dated October 15, 2007 No. 498 «Additional measures related to enquiries of citizens and legal entities»;


    • Directive of the President of the Republic of Belarus dated December 27, 2006 No. 2 «Measures of further de-bureaucratization of governmental procedures and increase of people living quality».


    • Manual on work arrangement for enquiries consideration of the citizens, legal entities and individual enterpreneurs in «Orsha Aircraft Repair Plant» OJSC and annual order on «Appointment of the persons responsible for work flow and procedures in consideration of the enquiries from the citizens, legal entities and individual enterpreneurs».
  • For personal reception please make sure that you have the identification documents (passport, permanent residence card, refugee certificate). The applicants representatioves shall provide the documents certifying their authority.


    In OJSC «Orsha aircraft repair plant» personal reception is held in Orsha region, Bolbasovo, 1 Zavodskaya Str., Administrative building, Reception office of the General Director.


    Provide your application for personal reception to Natalia Bandyrova, the Secretary by telephone +375 (216) 23-80-12.


    Provisional consultancy in personal issues can be obtained from:


    • Legal advisors of the Law office – Svetlana Ionova and Anna Sidorenko by telephone +375 (216) 23-70-99;
    • Head of HR and Document Flow Service – Anatoly Birulya by telephone +375 (216) 23-70-98


    Schedule of personal reception, including citizens, private enterpreneurs and representatives of legal entities:


    Pavel A. Sluchak


    General Director

    «Orsha Aircraft Repair Plant» OJSC


    Every Monday, from 16:00 to 17:00.


    If the scheduled reception day is a holiday, the appointment is shifted to the nearest business day of «Orsha Aircraft Repair Plant» OJSC.

  • State-owned Foreign Trade Unitary Enterprise «Belspetsvneshtechnika»


    8 Kalinovskogo Str., 220103, Minsk,

    Tel: 385 28 28, tel/fax 281 11 89

    E-mail:  mail@bsvt.by


    State Military Industrial Committee of the Republic of Belarus


    220114, Republic of Belarus, Minsk, 115 Nezavisimosti Ave,

    Tel: +375 (17) 280-91-00

    Fax: +375 (17) 280-90-81

    Е-mail: gvpk01@mail.belpak.by

    Web: www.vpk.gov.by

    Working hours:

    •             Business day start – 9.00;

    •             Lunch break – 13.00 to 14.00;

    •             Business day finish – 18.00;

    •             Weekend – Saturday and Sunday.

  • List of administrative procedures performed by «Orsha Aircraft Repair Plant» OJSC related to issuance of abstracts, certificates and other documents requested by the citizens:


    Reception of the enquiries (issuance of abstracts and certificates) is performed during the working hours of "Orsha Aircraft Repair Plant" OJSC. 


    All the administrative procedures are provided free of charge.


    Maximum time for enquiry consideration and issuance of the certificate or other document: 5 days upon enquiry


    HR Department


    1. Issuance of abstract (copy) from the labor records book
    2. Issuance of employment and position certificate
    3. Issuance of employment period certificate
    4. Issuance of maternity/ parternity leave certificate
    5. Issuance of permature maternity/ paternity leave completion certificate and termination of maternity/ paternity leave payments
    6. Issuance of company name change or transformation certificate
    7. Issuance of vocation period certificate


    Person responsible for HR department administrative procedures as per pp. 1-6


    Irina V. Pronina

    HR inspector

    Tel. +375 (216) 23- 79 -98


    Person responsible for HR department administrative procedures as per p. 7


    Taisiya V. Gelyasova

    Senior HR specialist

    Tel. +375 (216) 23- 79 -98.


    Accounting office


    1. Issuance of payroll size certificate
    2. Issuance of alimony deduction certificate
    3. Issuance of alimony size certificate
    4. Issuance of child support bonus size certificate


    Person responsible for accounting department administrative procedures


    Nina M. Sapezhinskaya

    Accountant

    Tel. +375 (216) 23-72-24.


    Trade union committee


    1. Issuance of the certificate to confirm that in the current year no camp tour voucher was provided to the child at the expense of state social insurance


    Person responsible for trade union administrative procedures


    Galina I. Denisova

    Trade union chairperson

    Tel. +375 (216) 54-63-23.


  • Pavel Sluchak Aleksandrovich - General Director

    Phone: +375 216 23-70-05   e-mail: priemnaya@oarz.by



    Filipchenkova Svetlana Viktorovna - Chief Accountant

    Phone: +375 216 23-86-84   e-mail:buh.oarz@mail.ru




    Viktor Leonidovich Mistyuk - Deputy General Director for Commercial Work

    Phone: +375 216 23-85-60   e-mail: priemnaya@oarz.by



    Andrey Vladimirovich Khmelev - Chief Engineer

    Phone: +375 216 23-71-03   e-mail: zgioarz yandex.ru



    Alexander Mikhailovich Bogdanov - Deputy General Director for Quality - Head of Quality Control Department

    Phone: +375 216 23-84-32   e-mail: otkoarz@mail.ru



    Dmitry Vladimirovich Sidorovich - Deputy General Director for Production

    Phone: +375 216 23-75-84   e-mail: dimznik@mail.ru



    Vasily Ivanovich Chirkunov - Deputy General Director for ideological work and social issues

    Phone: +375 216 23-82-29   e-mail: vasili.chirkunov@gmail.com


    Sergey Vladimirovich Ostrovsky - Deputy General Director for Security

    Phone: +375 216 23-86-40   e-mail: oeb-oarz@mail.ru


    Yuri Petrovich Stribuk - Head of Foreign Economic Relations Department

    Phone: +375 216 23-80-33   e-mail: acrp@mail.ru


    Alexander Vasilyevich Plyuta - Head of Procurement Department

    Phone: +375 216 54-63-22   e-mail: oarz/omts@mail.ru


  • On-line requests and inquiries of citizens, legal entities and individual entrepreneurs


    On-line requests and inquiries of citizens, including individual entrepreneurs (hereinafter referred to as the “Citizens”) and legal entities addressed to OJSC "Orscha Aircraft Repair Plant" shall be submitted and considered in accordance with the requirements of the Law of the Republic of Belarus No. 300-З dated July 18, 2011 “Requests and inquiries of citizens and legal entities”


    In compliance with Part one of Item 1 of Article 25 of the Law of the Republic of Belarus dd. July 18, 2011 “Requests and inquiries of citizens and legal entities” (hereinafter referred to as the “Law”), on-line requests and inquiries received by state bodies and other state organizations are subject to be considered according to the procedure stipulated for consideration of written requests and inquiries taking into account the details specified in this Article.


    On-line requests and inquiries shall comply with the requirements stipulated in Item 1, paragraphs 2-4 of Item 2 or paragraphs 2-5 of Item 3 of Article 12 of the Law.


    In particular, the general requirement for the requests and inquiries submitted by citizens and legal entities is that the mentioned requests and inquiries shall be in Belarusian or Russian.

  • On-line requests and inquiries of legal entities shall contain:


    • name and (or) address of an organization or an official who the request or inquiry is submitted to;


    • last name, first name, patronymic (if any) or initials of a citizen, place of residence (place of stay) and (or) place of work (study);


    • submitter’s e-mail address;


    • soft copies of the documents confirming authority of the submitter’s representatives shall be attached to on-line requests and inquiries submitted by the submitter’s representatives;


    • essence of the requests and inquiries.

  • On-line requests and inquiries shall be left without considering, if they:


    • are not in Belarusian or Russian;


    • do not contain last name, first name, patronymic, place of residence (place of stay) of the citizen;


    • do not contain full name of legal entity and address of its location, last name, first name, patronymic of a manager or an official duly authorized to sign requests and inquiries (for legal entities);


    • do not contain the submitter's email address;


    • do not contain soft copies of documents confirming authority of the submitter’s representative who submitted on-line request or inquiry;


    • contain unreadable text;


    • contain offensive words or expressions;


    • are subject to considering in accordance with the laws on constitutional proceedings, civil, civil procedure, commercial procedure, criminal procedure legislation, laws defining administrative process procedure, laws on administrative procedures, or according to which a different procedure is required for submitting and considering such requests and inquiries in accordance with the laws;


    • contain issues that are not within the competence of OJSC "Orscha Aircraft Repair Plant";


    • deadline for submitting a complaint has expired without good excuse;


    • repeated request or inquiry are submitted if they have already been considered and they do not contain new circumstances which are important for their considering;


    • correspondence with the submitter has been stopped.


  • Withdrawal of on-line requests and inquiries


    In accordance with Article 16 of the Law of the Republic of Belarus dd. July 18, 2011 "Requests and inquiries of citizens and legal entities", the submitter has the right to withdraw its requests and inquiries before they are considered by submitting a written application or submitting an on-line application.


    Replies to on-line requests and inquiries as well as submitter’s notifications of their requests and inquiries left without considering, notifications of redirecting on-line requests and inquiries to be considered by the organizations within their competence, stopping correspondence, extending of timelines for on-line requests and inquiries considering shall be emailed to the submitters’ e-mail address specified in the request or inquiry.


    At the same time, written replies (written notifications) to on-line request or inquiry may be given in the following cases: if a submitter asks for a written reply (written notification) in its on-line request or inquiry; the online request or inquiry does not contain an e-mail address; in case when the decision to submit a written reply (written notification) was made by the head of the state body or state organization responsible for considering on-line requests or inquiries, or by an authorized person.

  • Appeal against replies to on-line requests or inquiries


    In accordance with Article 16 of the Law of the Republic of Belarus dd. July 18, 2011 “Requests and inquiries of citizens and legal entities”, the reply of the organization to the request, inquiry or the decision to leave the request or inquiry without consideration can be appealed to a superior organization.


    Upon receipt of such an appeal, the superior organization shall check the information contained and in case there are grounds for a positive solution regarding the issues set out in the appeal, it shall consider the appeal or issue a binding order to the relevant organizations that have considered the appeal to fulfill the order on proper resolving the issues, and shall notify the submitter on the event. The organization that received such an order must fulfill it within the timelines specified in the order, but no later than one month, and shall inform the superior organization on the event within three working days as well as send a reply to the submitter.


    The reply of the organization to the appeal or the decision to leave the request or inquiry without consideration after making an appeal to a superior organization can be appealed in court according to the procedure stipulated by law.


    You can submit an on-line request or inquiry to the e-mail address of OJSC "Orscha Aircraft Repair Plant"- priemnaya@oarz.by - or by filling one of the special forms (for individuals, legal entities and individual entrepreneurs) specified on this page below.

  • The request or inquiry shall be submitted in Belarusian or Russian.


    Input fields marked with an asterisk (*) shall be fulfilled in accordance with the legislation of the Republic of Belarus.


    Acceptable formats for attached online documents and their graphic images on paper (scans) shall be Роrtable Document Format/А (PDF/А), Office Open XML (DОСХ), Double Format with Positioning (DОС), Rich Text Format (RTF), Text File (ТХТ), Open Document Format (ODT), Data Archiving and Compression format (ZIP, RAR), Portable Network Graphics (PNG), Tagged Image File Format (TIFF), Joint Photograph Expert Group (JPEG), Joint Photograph Group (JPG).

  • On-line requests of citizens shall contain:


    • name and (or) address of an organization or an official who the request or inquiry is submitted to;


    • last name, first name, patronymic (if any) or initials of a citizen, place of residence (place of stay) and (or) place of work (study);


    • submitter’s e-mail address;


    • soft copies of the documents confirming authority of the submitter’s representatives shall be attached to on-line requests and inquiries submitted by the submitter’s representatives;


    • essence of the requests and inquiries.